FAQ

❓ Frequently Asked Questions (FAQ)

Welcome to the Sunglasses Luxury FAQ page. Below you’ll find answers to the most common questions from our customers.

🕶️ 1. Are your sunglasses UV protected?

Yes! All of our sunglasses provide 100% UV400 protection to shield your eyes from harmful UVA and UVB rays.

📦 2. How long does shipping take?

Shipping within the USA typically takes 7 business days, and 15 business days for Europe. International delivery varies by location.

💳 3. What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay.

✈️ 4. Do you ship internationally?

Yes, we ship worldwide. Shipping fees and times will be calculated at checkout based on your location.

📨 5. Will I receive a tracking number?

Absolutely. You will receive a tracking number via email once your order has shipped.

↩️ 6. Can I return or exchange my sunglasses?

Yes. We offer a 14-day return policy for unused items in original condition and packaging.

👓 7. Are your sunglasses polarized?

Many of our styles include polarized lenses. Please check the product description for this feature.

🔒 8. Is my personal information safe?

Yes. We use secure encryption and do not share your data with any third parties.

📍 9. Where are you based?

We are located in Miami, Florida.

🎁 10. Do you offer gift packaging?

Yes, you can select gift packaging at checkout for an additional charge.

🕰️ 11. How quickly do you process orders?

Orders are processed within 1–3 business days (excluding weekends and holidays).

💸 12. Will I be charged customs or duties?

International customers may be subject to customs duties or VAT depending on their country's laws.

👩‍💻 13. Can I modify my order after placing it?

Please contact us immediately. If your order hasn’t been shipped, we’ll try our best to accommodate changes.

🔁 14. What if I receive a defective product?

🎨 15. Do you offer limited-edition collections?

Yes, we occasionally launch exclusive collections. Subscribe to our newsletter for updates.

🌐 16. Can I shop without creating an account?

Yes, you can check out as a guest. However, creating an account helps you track orders and manage preferences.

🛍️ 17. How do I know which size fits me?

Each product page includes frame measurements. If you're unsure, feel free to contact us for advice.

📅 18. Can I pre-order an out-of-stock style?

In some cases, yes. Please email us with the product name to check availability for pre-order.

🎫 19. Do you offer discounts or promotions?

Yes! Follow us on social media and sign up for our email list to receive exclusive offers and discounts.

📞 20. How can I contact you?

You can reach us anytime using the contact details below. We’ll get back to you as soon as possible.

📬 Contact Information

Store Name: Sunglasses Luxury
Company Name: SUNGLASSES LUXURY CAFE INC
Email: sunglassesluxury@hotmail.com
Address: 1351 NE Miami Gardens Dr, Apt 811E, Miami, FL 33179
Phone: +1 762-268-3134

Thank you for choosing Sunglasses Luxury — Style. Shade. Shine.

FAQ